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Frequently asked questions about Word templates, documents, publications, 123DOCX.com, 
and 123DOCX.com's products and services

Welcome to 123DOCX.com's frequently asked questions section.

In an effort to make the answers to your questions about 123DOCX.com's products and services more readily available, we have compiled a list of frequently asked questions into several categories which are listed in the right hand menu.

To find the answer to your question, select the category that is most relevant to your enquiry.

If you have any further questions concerning 123DOCX.com's products and services, please contact our Customer Services Department. Our service and support staff are on hand to assist you with any and all questions that you might have.




Frequently asked questions about word templates and word documents

Questions in this category include:


How quickly can I start using Word Templates?
You can download Word Templates immediately upon purchase.

After confirming your shopping cart, you will be transferred to PayPal, our preferred secure payment transactions host. Where you are required to complete your credit card information which will then allow you to download your order right away. If your local network or PC has firewall or other antivirus software which can prevent or otherwise block the download of your order, we ask that you contact us immediately to minimize any delay or inconvenience so that we may forward your order to you manually.
What are Word Templates?
Word Templates, or Word Document Templates, are preformatted Word document designs with background graphics and illustrations, that also include font sizes and applied layouts.

A Word Template is a "shell" into which you can simply cut and paste your content to create truely stunning documents and publications.

In much the same way as professional advertising agencies and bureaus use desktop publishing applications to create high end reports, brochures, and publications. With Word Templates from 123DOCX, you can now produce equally as stunning results directly in Word and without employment of agency services.

Each Word Template purchase contains:
  1. 3 uniquely designed MS Word Template page layouts containing all illustrated photos and artwork that provide you with unlimited creative freedom to add content, update, alter, and adjust your document as you wish.
  2. A License file: Containing license information about recommended Font use within the Word Template.
Why do the Word Template page layout graphics have text written within them?
Word Template layout illustrations are graphics that represent the Word Template within Word and provide an example or preview of how your document would look using the selected Template design.

These Templates are "pre-made" presentation shells available for you to insert text containing all graphics and font color, sizes and type already set. All of which are recommendations that you can change, alter and adjust.

The Word Template Preview graphics illustrate how the text is presented within the Word Template and is not part of the graphic design of the background images used within the Word Templates but is used purely to illustrate where your content can be placed.
Will your Word Templates work with Word for Macintosh and PC?
Each 123DOCX Word Template is cross-platform compatible and works for both Macintosh and PC Windows Microsoft Word application owners.
In what resolution do the Word Templates work?
Most people create Word documents for printing an hardcopy purposes. Other create documents for digital distribution to send via email or to save in Adobe Acrobat format and download directly from Internet sites. Whatever your requirements, 123DOCX.com's Word Templates are optimized to provide high reoslution on screen and hard copy performance.
In which release versions of Word can I use Word Templates?
123DOCX Word Templates can be used in all versions - 97, 2000, 2002, XP, 2003, and 2007 for Windows 98, 2000, XP, ME, and Vista. And all Macintosh releases.
Are 123DOCX Word Templates compatible with Office 2007?
Yes. All 123DOCX products are compatible with the new Microsoft Office PowerPoint 2007 edition.
How do I apply a Word Template to my existing document or publication?
A Word Template is a shell into which you can cut and paste, or write your content directly. Because of the nature of Word Templates you cannot "apply" the design of a Word Template to your existing text document, but rather you must cut and paste your existing content into the Word Template visual shell.
How do I create a new document using a Word Template?
A Word Template is a (DOT) file which you open in Word as you would your Word (DOC), or (DOCX) documents.

The Word Template then allows you to write directly into it, exactly as you would write into your Word Documents to create your publication. The difference between your Word document and a Word Template, is that the Word Template contains all graphical elements, illustrations, text boxes, and alignments and goes far beyond that of simple formatted text which a Word document traditionally provides.

Naturally when you have completed entering your content into the Word Template you may save your Word Template as a Word Document, (DOC), (DOCX) file, or export to Adobe Acrobat and PDF formats.
Am I free to use any Word Template as often as I like?
By purchasing a Word Template from 123DOCX.com you purchase a royalty free license for the use of the Word Template. This allows you to use the Word Template in any document, publication, or other presentation as often as you desire without the need to pay any license or additional fee.

However, you are not permitted to re-sell or use the graphical elements, illustrations, or layout of the Word Template to create or produce other graphic products for sale or other commercial purposes. In the event of doing so 123DOCX.com recognizes its legal right as author of the Word Template, and all graphical sources images that comprise the Word Template.

Further information can be found within the Copyright & License frequently asked questions listing regarding Word Template Copyright.
Does 123DOCX.com provide a custom Word Template service?
Yes indeed. We'll be happy to quote you for the creation of your own unique or custom corporate Word Template. Almost all unique Word Template designs can be delivered within 2 working days from order.

To learn more about how you can create the kind of impact you need to raise awareness and focus attention on your publications, select Custom Services from the left hand menu and discover how 123docx.com's creative team can design customized Word Templates featuring:
  1. Your corporate identity.
  2. Your company logo.
  3. Your official color scheme.
  4. Images from your style guide.
  5. 3D graphics.
  6. Design and creation of original artwork for your backgrounds, charts, and illustrations.
Capturing your own look and feel to ensure your documents and publications will:
  1. Reinforce your branding.
  2. Stand out from other publications.
  3. Deliver a professional message.
  4. Communicate clearly and concisely.
  5. Extend the values, and efforts that you should wish to project.
  6. Keep your reader engaged.
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